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Quality Improvement Leader - 5190 - Solon Ohio

Our Quality Improvement Leader (QIL) is a key change agent that drives quality improvements across the organization.  A successful QIL will identify and drive a quality culture and quality improvements through auditing, managing quality projects, administering corrective actions, and providing ownership and training on quality business processes (such as the corrective action process).  The ultimate goal of the QIL is to deliver on the brand promise of Zero Customer Disappointments.

Essential Duties & Responsibilities:

  • Method Ownership - For a given Quality Methodology, has a thorough knowledge of the company's current state and the industry best practices. Able to develop and communicate a future state and roadmap for a methodology. Also, required to request projects to drive us toward the future state according to the roadmap.
  • Coordinate with other subject matter experts for a given Quality Methodology to monitor the current state and drive future improvements.
  • Participate in the integration of our quality and business process management systems.
  • Train and mentor associates in the application of the Swagelok Quality System and Continuous Improvement System.
  • Promotes the utilization of and adherence to standard work, lean and variation reduction tools.
  • Communicate at different organizational levels, on various quality subjects including but not limited to quality methodologies and/or projects.
  • Lead large breakthrough and/or medium size quality improvement projects according to the appropriate project management methodology.
  • Participate in the assessment, prioritization, and selection of improvement projects.
  • Create program / project contracts.
  • Develop and deliver on project deliverables, timelines and budgets.
  • Coordinate corporate level phase reviews.
  • Transition project and project value measurement to the line of business upon completion of projects.

Education and/or Work Experience Requirements:


  • Bachelor’s degree
  • 5-7 years of experience in quality, engineering, or a technical field with a quality focus.
  • Functional understanding of multiple business processes including Quality Assurance, Operations, Supply Chain, Engineering & Technology and Information Services.
  • Organizational, planning, and communication skills. 
  • Proven problem solving capabilities. 
  • Computer and office software skills. 



  • Bachelors degree in engineering or technical field   
  • Master’s degree or equivalent
  • 2+ years in a leadership position
  • Advanced business or technical degree and formal training / certification in project management, quality management, or six-sigma. 


Critical Competencies:

Self-Awareness:  Emotional Self-Awareness, Accurate Self-Assessment, Self-Confidence

Self-Management:  Emotional Self-Control, Transparency, Adaptability, Achievement, Initiative, Optimism

Social Awareness:  Empathy, Organizational Awareness, Service Orientation

Relationship Management:  Change Catalyst, Influence, Conflict Management, Teamwork & Collaboration


Working Conditions and/or Physical Requirements:

  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.



Swagelok is proud to be an Equal Opportunity and Affirmative Action Employer.  Applicants are selected without regard to race, ethnicity, creed, color, religion, sex (including pregnancy), age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law.


Swagelok will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the Americans with Disabilities Act Amendments Act of 2008.


This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Swagelok is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason.


We’re growing—fast—and need 300 machinists and assemblers right away. Whether you’re just starting out or experienced, join us today!​

Right Fit.​

75 years of operating with a no-layoff philosophy​

Full benefits, including employee stock ownership program, from day one​

Culture of diversity, equity, and inclusion​

10-time NorthCoast 99 top workplace​

Right Here.​

One of the largest hourly employers in Northeast Ohio​

Locally based, globally strong company​

Clean, safety-first environment​

Right Now.​

We’re a leading manufacturer of tube fittings and valves. Come grow with us.​

Nearest Major Market: Cleveland