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Swagelok Job Posting Description

Swagelok, one of Northeast Ohio’s largest employers and an 11-time winner of the NorthCoast 99, is repeatedly recognized as a top place to work. We manufacture products that impact critical industries around the globe, and we are focused on the quality of our products, processes, and people. A values-driven company since 1947, we continue to grow and we invite you to join our team! 


Position Summary:
Our IT Business Analyst position is a high impact role, essential to our digital transformation and Connected Factory vision! This role is a primary liaison out to our manufacturing and quality business communities.  We are looking for a thought leader and strong business partner who understands manufacturing, business process, speaks the language of operations and business leaders, and can develop requirements, strategies and solutions to help propel our digital transformation!  


This position is responsible for gathering business requirements and developing high-level approach to solution and services to fulfill those requirements on departmental or mid-sized corporate projects. Function as primary liaison between line of business representatives and Information Technology. Development of process maps, use cases and testing plans. Requires solid understanding of how the business operates as well as the software that enables business processes. 

Essential Duties & Responsibilities:
•    Works with business stakeholders to identify issues and coordinates efforts to deliver solutions.
•    Demonstrates ability and practical expertise in business analysis.
•    Contributes to enterprise business process improvement.
•    Applies skills in project planning, requirements gathering, software configuration, process mapping, preparing functional specifications, software testing and project knowledge capture.
•    Works with more experienced business analysts and leaders to develop negotiating skills, and exercises those skills in procurement of resources, negotiation of scope and process boundaries with line of business.
•    Facilitates large group meetings and effectively presents and interacts with multiple levels of management.
•    Contributes to the solution of complex problems; provides a new perspective on existing solutions.
•    Interprets customer needs, assesses requirements and identifies solutions to nonstandard requests.
•    Works with the line of business and more senior analysts to develop and document solution requirements, develops and coordinates test plans.
•    Contributes to the balancing of costs and resources vs. scope and requirements for large and complex projects.
•    Identifies and escalates issues to Project Manager or more senior analysts after attempting to resolve with the line of business.
•    Effectively leverage different opinions and experiences to solve problems and accomplish tasks/goals, always working towards the task at hand.
Education and/or Work Experience 

Education and/or Work Experience 

•    Bachelor degree in Business Administration or related field or equivalent experience required.
•    3+ years in IT supporting manufacturing processes and systems. We will consider relevant process and systems leadership experience from the business/manufacturing side in lieu of direct IT experience. 
•    Working knowledge of SAP capability in a manufacturing context.


•    Experience applying and working within Waterfall and Agile project management methodologies and use of business analysis tools
•    Proven experience building relationships and communicating with business stakeholders at all levels of the organization
•    Excellent verbal and written skills to articulate solution options and recommendations

Working Conditions and/or Physical Requirements:
•    Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. 
•    Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.


Swagelok is proud to be an Equal Opportunity and Affirmative Action Employer.  Applicants are selected without regard to race, ethnicity, creed, color, religion, sex (including pregnancy), age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law

Swagelok will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the Americans with Disabilities Act Amendments Act of 2008.

This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Swagelok is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason.

Looking to take the next step in your career with a company that invests in its people? Whether you’re just starting out or experienced, join us today!​

Right Fit.​

75 years of operating with a no-layoff philosophy​

Full benefits, including employee stock ownership program, from day one​

Culture of diversity, equity, and inclusion​

11-time NorthCoast 99 top workplace​

Right Here.​

One of the largest hourly employers in Northeast Ohio​

Locally based, globally strong company​

Clean, safety-first environment​

Right Now.​

We’re a leading manufacturer of tube fittings and valves. Come grow with us.​

Nearest Major Market: Cleveland