Share this Job

Swagelok Job Posting Description

Position Summary:
The quality control supervisor is responsible for leading and directing the day-to-day activities of the plant(s) Quality Control Department. The supervisor is responsible for driving the standardization of quality system processes, development, and implementation of plans for continuous improvement and providing opportunities for personal and professional development of associates. The Quality Control supervisor is an integral part of the Plant Leadership team.  He or she must also collaborate with other associates and other cross functional areas within operations.



Essential Duties & Responsibilities:

•    Supervise the execution of Swagelok’s Quality System, ensuring a team of inspectors and technicians follow all procedures with adequate skill and maximum efficiency across all boundary teams, shifts, and site(s).
•    Develop personal and team skillsets to foster a lead-by-example group of inspection subject matter experts that continually raise the standard of Swagelok’s world class quality culture.
•    Drive site-wide accountability to behavioral Quality Absolutes such that all associates consistently follow routings, knowledgably execute quality plans, and always maintain accurate data.
•    Oversee the collection, interpretation, and application of quality control datasets toward substantiating and prioritizing improvement initiatives.
•    Lead change at the associate and peer level to influence the adoption of continuous improvement initiatives such as new technology introduction and method enhancements.
•    Partner with cross functional teams to respond to customer claims and corrective actions in a timely manner.
•    Facilitate material review board (MRB) meetings by coaching operations supervisors through metric interpretation and improvement activities.
•    Report on quality key performance indicators (KPI) and promote data-guided performance recovery plans, as-needed.
•    Promote rigorous use of standard tools for solving problems and continuously improving defect prevention and detection practices: DPS, CA, SPC, DOE, Gage R&R, etc.
•    Communicate appropriately crafted summaries of past performance wins/losses and future improvement activities with all levels of Corporate and Operational leadership.
•    Champion and work to ensure continuous quality system audit readiness

Approximate # of direct reports (if applicable) – 7-16
Budget responsibility (if applicable)  – $5,000 or less

Education and/or Work Experience Requirements:

•    2+ years of experience with demonstrated leadership ability in a manufacturing environment.  
•    MSOffice (Excel, Word, Powerpoint, etc.), systems (SAP, CMMS, etc.) desirable. 
•    Technical understanding of product and processes relative to the area of responsibility is a plus.  
•    Interpretation and writing of technical documents
•    Excellent communication skills with all levels in the organization including sales and service centers.  
•    High school diploma is required. 
•    Awareness of ISO9001 requirements, statistical control methods, problem solving techniques, and data analysis tools

•    An associate’s or bachelor’s degree or equivalent work experience is preferred

Critical Competencies:

•    Social Savvy - Social Awareness, Organizational Awareness
•    Manage Relationships – Influence, Teamwork and Collaboration, Inspiration, Conflict Resolution

Working Conditions and/or Physical Requirements:

•    Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. 
•    Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

Swagelok is proud to be an Equal Opportunity and Affirmative Action Employer.  Applicants are selected without regard to race, ethnicity, creed, color, religion, sex (including pregnancy), age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law.


Swagelok will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the Americans with Disabilities Act Amendments Act of 2008.

This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Swagelok is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason.

Looking to take the next step in your career with a company that invests in its people? Whether you’re just starting out or experienced, join us today!​

Right Fit.​

75 years of operating with a no-layoff philosophy​

Full benefits, including employee stock ownership program, from day one​

Culture of diversity, equity, and inclusion​

11-time NorthCoast 99 top workplace​

Right Here.​

One of the largest hourly employers in Northeast Ohio​

Locally based, globally strong company​

Clean, safety-first environment​

Right Now.​

We’re a leading manufacturer of tube fittings and valves. Come grow with us.​

Nearest Major Market: Cleveland